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Thank you for the feedback, we really appreciate it!
Hello,
We are planning to release new instructions for all Sumosprings in the near future that will include torque specifications as well as address a few other typos and such. In the past, we did not include these but would provide the specs when requested, mainly because most of the end users did not have a torque wrench or want to purchase one. We tried to keep it as user friendly as possible knowing that those who did would know what torque to use for most standard size fasteners. Another reason is that not all the hardware is used in such a way that a specific torque can be applied. Bolts that clamp a bracket to a spring for instance, end up with a gap between the two parts and an accurate torque is not possible.
Please give us a call (800.898.0705) for any specific questions and check back with us for updated instructions soon.
Thank you,
Chad
JUSTIN COULTER
Director of Sales
502.552.1683
justin.coulter@superspringsint.com
JUSTIN TEVIS
Director of Finance
805.696.5521
justin@superspringsint.com
GERRY LAMBERTI
Chairman & CEO
805.453.2726
gerry@superspringsint.com
TOM BATEMAN
Director of Marketing
208.512.0855
tom@superspringsint.com
JENI CHEN
Director of Operations
805.698.1608
jeni.chen@superspringsint.com
ADAM WEISNER
President
208.449.9506
adam@superspringsint.com
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Brand Protection continues to be of the utmost importance for our company and our customers. We’ve spent the last several years building and rolling out processes to that end.
With that in mind, effective immediately, we’ve added Amazon to our Do Not Sell list.
Please make sure you frequently review the Authorized and Unauthorized Sellers on below to ensure your adherence to our Brand Protection Program. Selling to an Unauthorized Seller violates that program.
If you have any questions concerning selling online, please contact your relationship manager at 800.898.0705.
Thank you for your partnership and continued support of the SuperSprings International brand.