{"id":5023384488,"date":"2025-07-23T18:44:40","date_gmt":"2025-07-23T18:44:40","guid":{"rendered":"https:\/\/superspringsinternational.com\/?page_id=5023384488"},"modified":"2025-10-10T15:37:13","modified_gmt":"2025-10-10T22:37:13","slug":"returns-refunds-policy","status":"publish","type":"page","link":"https:\/\/superspringsinternational.com\/fr\/returns-refunds-policy\/","title":{"rendered":"Returns and Refund Policy"},"content":{"rendered":"\t\t
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Returns & Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Updated June 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We get it\u2014sometimes things don\u2019t go as planned. If you need to return something, we\u2019ve made the process as straightforward as possible. Here\u2019s what you need to know about returns at SuperSprings International:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGeneral Returns\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tStart a return for standard orders within the return window.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSTART A RETURN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBusiness\/Wholesale Returns\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tFor returning dealer or wholesale purchases with an RMA.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRETURN BUSINESS ORDER<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWarranty Claim\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tStart a warranty claim for damaged or faulty items.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSTART CLAIM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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What You Need to Know About Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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30-Day Money-Back Guarantee<\/h5>

If your order didn\u2019t work out for any reason, you can send it back within 30 days of delivery for a full refund. No restocking fees, no hassle.\n\nChanged your mind after that? No problem\u2014we still accept returns up to 90 days from the delivery date, but a 15% restocking fee will apply.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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90-Day Return Window<\/h5>

We\u2019ll accept returns for up to 90 days after your order was delivered. After that, we\u2019re not able to take items back.\n\nTo be eligible for a refund, the item needs to be in new, unused condition, with all parts included. If something\u2019s missing or shows signs of use, it may affect your return.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How to Start a Return<\/h5>

The easiest way to start a return is through our online form. Just head over to our Contact Page and click on \u201cStart A Return.\u201d\n\nYou\u2019ll be asked to fill out a few quick details and upload a photo of the item\u2014this helps speed things up on our end.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Return Shipping<\/h5>

You\u2019ll be responsible for return shipping costs. We recommend using a service with tracking so you can be sure it gets back to us safely.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Approval & Processing<\/h5>

Once we get your return request, we\u2019ll take a look and let you know if it\u2019s approved. If everything checks out, we\u2019ll send you an RMA number and instructions for sending the product back.\n\nJust a heads-up: if a package shows up without an RMA number, our shipping team may have to reject it.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Inspections & Refunds<\/h5>

When your return arrives, our team will inspect it to make sure it meets our return standards. If it does, we\u2019ll process your refund to the original payment method you used.\n\nIf anything's off or missing, it could slow things down\u2014and may result in reduced credit or void the RMA entirely.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Bought It from a Dealer?<\/h5>

If you picked up your product from one of our dealers or another website, you\u2019ll need to go through them directly. Their return policies may be different than ours.ent parts provided by anyone else..<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Warranty Claims<\/h5>

Warranty items for defective or damaged products are part of our lifetime warranty. On our return page, please select the option for starting a warranty claim.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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One Last Thing<\/h5>

We include your return deadline on your order confirmation email and on the packing slip, so you always know how much time you have. It looks like this:\n

\n\u201cYou're covered! Returns are accepted until [Insert Date Here]. All parts must be included\u2014missing items may incur a 15% fee. Questions? Contact us at support@superspringsint.com.\u201d\n

\nIf you have questions, our team is here to help. Just shoot us an email at support@superspringsint.com and we\u2019ll take care of you.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Returns & Refund Policy Updated June 2025 We get it\u2014sometimes things don\u2019t go as planned. If you need to return something, we\u2019ve made the process as straightforward as possible. Here\u2019s what you need to know about returns at SuperSprings International: General Returns Start a return for standard orders within the return window. START A RETURN […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","content-type":"","_uag_custom_page_level_css":"","_cloudinary_featured_overwrite":false,"footnotes":""},"class_list":["post-5023384488","page","type-page","status-publish","hentry"],"acf":[],"spectra_custom_meta":{"_elementor_edit_mode":["builder"],"_elementor_version":["3.32.2"],"_elementor_pro_version":["3.32.1"],"_wp_page_template":["elementor_header_footer"],"_elementor_data":["[{\"id\":\"pig3aee\",\"elType\":\"section\",\"settings\":{\"gap\":\"no\",\"content_position\":\"top\",\"background_background\":\"classic\",\"background_color\":\"#FFFFFF\",\"background_position\":\"bottom center\",\"background_attachment\":\"scroll\",\"background_repeat\":\"no-repeat\",\"background_size\":\"cover\",\"background_size_mobile\":\"cover\",\"background_overlay_background\":\"classic\",\"background_overlay_color_b\":\"rgba(255,255,255,0)\",\"background_overlay_opacity\":{\"unit\":\"px\",\"size\":\"\",\"sizes\":[]},\"padding\":{\"unit\":\"px\",\"top\":\"120\",\"right\":\"0\",\"bottom\":\"120\",\"left\":\"0\",\"isLinked\":false},\"padding_tablet\":{\"unit\":\"px\",\"top\":\"80\",\"right\":\"40\",\"bottom\":\"80\",\"left\":\"40\",\"isLinked\":false},\"padding_mobile\":{\"unit\":\"px\",\"top\":\"50\",\"right\":\"25\",\"bottom\":\"50\",\"left\":\"25\",\"isLinked\":false},\"content_width\":{\"unit\":\"px\",\"size\":1000,\"sizes\":[]},\"display_condition_list\":[{\"display_condition_login_status\":\"subscriber\",\"_id\":\"235a61a\"}]},\"elements\":[{\"id\":\"7882748\",\"elType\":\"column\",\"settings\":{\"_column_size\":100,\"_inline_size\":100,\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"space_between_widgets\":40,\"display_condition_list\":[{\"display_condition_login_status\":\"subscriber\",\"_id\":\"da55c9a\"}]},\"elements\":[{\"id\":\"9fc6712\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns & Refund Policy\",\"align\":\"center\",\"display_condition_list\":[{\"display_condition_login_status\":\"subscriber\",\"_id\":\"2162fd2\"}],\"_margin\":{\"unit\":\"px\",\"top\":\"-35\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":false},\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":44,\"sizes\":[]},\"typography_font_weight\":\"500\"},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"53dd224\",\"elType\":\"widget\",\"settings\":{\"title\":\"Updated June 2025\",\"align\":\"center\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":21,\"sizes\":[]},\"display_condition_list\":[{\"display_condition_login_status\":\"subscriber\",\"_id\":\"e45b112\"}]},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"e4be0f3\",\"elType\":\"widget\",\"settings\":{\"editor\":\"

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\\n\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\tGeneral Returns\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t<\\\/h3>\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t\\tStart a return for standard orders within the return window.\\t\\t\\t\\t\\t<\\\/p>\\n\\t\\t\\t\\t\\n\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t[elementor-element k=\\\"eba958bf9ecdfe8632ab47aab22b9b93\\\" data=\\\"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\\\"]\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\tBusiness\\\/Wholesale Returns\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t<\\\/h3>\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t\\tFor returning dealer or wholesale purchases with an RMA.\\t\\t\\t\\t\\t<\\\/p>\\n\\t\\t\\t\\t\\n\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t[elementor-element k=\\\"eba958bf9ecdfe8632ab47aab22b9b93\\\" data=\\\"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\\\"]\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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\\n\\t\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\tWarranty Claim\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t<\\\/h3>\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t

\\n\\t\\t\\t\\t\\t\\tStart a warranty claim for damaged or faulty items.\\t\\t\\t\\t\\t<\\\/p>\\n\\t\\t\\t\\t\\n\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t[elementor-element k=\\\"eba958bf9ecdfe8632ab47aab22b9b93\\\" data=\\\"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\\\"]\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/section>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/section>\\n\\t\\t\\t\\t

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What You Need to Know About Returns<\\\/h2>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t
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30-Day Money-Back Guarantee<\\\/h5>

If your order didn\\u2019t work out for any reason, you can send it back within 30 days of delivery for a full refund. No restocking fees, no hassle.\\n\\nChanged your mind after that? No problem\\u2014we still accept returns up to 90 days from the delivery date, but a 15% restocking fee will apply.<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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90-Day Return Window<\\\/h5>

We\\u2019ll accept returns for up to 90 days after your order was delivered. After that, we\\u2019re not able to take items back.\\n\\nTo be eligible for a refund, the item needs to be in new, unused condition, with all parts included. If something\\u2019s missing or shows signs of use, it may affect your return.<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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How to Start a Return<\\\/h5>

The easiest way to start a return is through our online form. Just head over to our Contact Page and click on \\u201cStart A Return.\\u201d\\n\\nYou\\u2019ll be asked to fill out a few quick details and upload a photo of the item\\u2014this helps speed things up on our end.<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t

\\n\\t\\t\\t\\t
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Return Shipping<\\\/h5>

You\\u2019ll be responsible for return shipping costs. We recommend using a service with tracking so you can be sure it gets back to us safely.<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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Approval & Processing<\\\/h5>

Once we get your return request, we\\u2019ll take a look and let you know if it\\u2019s approved. If everything checks out, we\\u2019ll send you an RMA number and instructions for sending the product back.\\n\\nJust a heads-up: if a package shows up without an RMA number, our shipping team may have to reject it.<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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Inspections & Refunds<\\\/h5>

When your return arrives, our team will inspect it to make sure it meets our return standards. If it does, we\\u2019ll process your refund to the original payment method you used.\\n\\nIf anything's off or missing, it could slow things down\\u2014and may result in reduced credit or void the RMA entirely.\\n<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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Bought It from a Dealer?<\\\/h5>

If you picked up your product from one of our dealers or another website, you\\u2019ll need to go through them directly. Their return policies may be different than ours.ent parts provided by anyone else..<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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Warranty Claims<\\\/h5>

Warranty items for defective or damaged products are part of our lifetime warranty. On our return page, please select the option for starting a warranty claim.\\n\\n<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t

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One Last Thing<\\\/h5>

We include your return deadline on your order confirmation email and on the packing slip, so you always know how much time you have. It looks like this:\\n

\\n\\u201cYou're covered! Returns are accepted until [Insert Date Here]. All parts must be included\\u2014missing items may incur a 15% fee. Questions? Contact us at support@superspringsint.com.\\u201d\\n

\\nIf you have questions, our team is here to help. Just shoot us an email at support@superspringsint.com and we\\u2019ll take care of you.<\\\/p><\\\/div><\\\/div>\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/section>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/section>\\n\\t\\t\",\"scripts\":[],\"styles\":[]}}"],"_uag_page_assets":["a:9:{s:3:\"css\";s:260:\".uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:7:{i:0;s:11:\"core\/search\";i:1;s:10:\"core\/group\";i:2;s:12:\"core\/heading\";i:3;s:17:\"core\/latest-posts\";i:4;s:20:\"core\/latest-comments\";i:5;s:13:\"core\/archives\";i:6;s:15:\"core\/categories\";}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1778370892\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"","author_link":"https:\/\/superspringsinternational.com\/fr\/author\/"},"uagb_comment_info":0,"uagb_excerpt":"Returns & Refund Policy Updated June 2025 We get it\u2014sometimes things don\u2019t go as planned. If you need to return something, we\u2019ve made the process as straightforward as possible. Here\u2019s what you need to know about returns at SuperSprings International: General Returns Start a return for standard orders within the return window. START A RETURN\u2026","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/pages\/5023384488","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/comments?post=5023384488"}],"version-history":[{"count":22,"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/pages\/5023384488\/revisions"}],"predecessor-version":[{"id":5023397394,"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/pages\/5023384488\/revisions\/5023397394"}],"wp:attachment":[{"href":"https:\/\/superspringsinternational.com\/fr\/wp-json\/wp\/v2\/media?parent=5023384488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}